Voyado

Voyado is a comprehensive customer experience platform designed specifically for retail and e-commerce businesses. The platform combines CRM, customer data platform (CDP), marketing automation, loyalty programs, and AI-powered product discovery into a unified solution that helps retailers create personalized omnichannel experiences and drive customer retention.

The platform offers advanced email marketing automation with retail-specific triggers and workflows, drag-and-drop campaign builders, SMS marketing, social media integration, and comprehensive A/B testing capabilities. Voyado's strength lies in its retail-focused approach, providing pre-built automation templates for common e-commerce scenarios like welcome series, abandoned cart recovery, win-back campaigns, and birthday promotions, all powered by unified customer data from online and offline channels.

Ideal for retail and e-commerce brands seeking an all-in-one solution, Voyado serves companies like Jack & Jones, NELLY, and Björn Borg. The platform is particularly valuable for retailers wanting to unify their customer data, implement sophisticated loyalty programs, and create personalized marketing campaigns that drive both customer acquisition and retention across multiple touchpoints.