Microsoft 365

Microsoft 365 is a cloud-based productivity suite that includes tools for communication, collaboration, and business management. At the heart of its email capabilities is Outlook and Exchange Online, which together power enterprise-grade email, calendar, and contact management.

Businesses use Microsoft 365 for secure, scalable email infrastructure that includes custom domain support, spam and malware protection, shared inboxes, and seamless integration with Microsoft Teams and other Office apps. With built-in compliance tools, DLP (Data Loss Prevention), and robust admin controls, it’s a preferred solution for organizations with strict security and governance requirements.

While Microsoft 365 is not a traditional marketing ESP, it plays a key role in transactional and internal email systems. For marketing use cases, it can be extended through integrations with tools like Dynamics 365 Marketing, or third-party platforms that leverage Exchange APIs for message delivery.

Microsoft 365 is ideal for organizations that need reliable, enterprise-level email infrastructure with deep collaboration features. It forms the backbone of email communication in many companies, even when paired with external platforms for outbound marketing.