Airship

Airship (formerly Urban Airship) is a Portland-based customer experience platform purpose-built for mobile-first audiences, helping global brands deliver sophisticated cross-channel experiences across mobile, web, email, SMS, and mobile wallet channels. Founded with a focus on mobile engagement innovation, Airship pioneered the first push notifications for iOS and Android, first in-app messages, first cross-platform mobile wallet boarding passes, and first commercial use of Live Activities on iOS. The platform serves enterprise brands across travel, media, sports, financial services, telecommunications, and retail industries, enabling them to orchestrate and optimize customer interactions with AI-powered personalization and real-time data streaming.

Airship features a unified customer engagement platform with cross-channel orchestration capabilities, no-code Experience Editor for creating native app experiences without developer support, AI-powered journey optimization and predictive recommendations, real-time data activation with zero- and first-party data integration, advanced audience segmentation and behavioral targeting, mobile wallet solutions for passes and credentials, push notifications and in-app messaging, A/B testing and experimentation tools, and comprehensive analytics and reporting. For email marketing specifically, Airship provides email channel integration within cross-channel customer journeys, behavioral email triggers based on mobile app activity, personalized email content using mobile engagement data, and unified campaign orchestration that combines email with push notifications, SMS, and in-app messaging for cohesive customer experiences.

Ideal for enterprise brands and growing companies with substantial digital audiences who need sophisticated mobile-first customer engagement capabilities. Airship serves businesses in travel, retail, finance, telecommunications, media, and sports industries that require seamless integration between mobile app experiences and other marketing channels including email. The platform is particularly valuable for marketing teams who want to create unified customer journeys that span mobile, web, and email touchpoints, enabling them to leverage mobile app behavioral data to enhance email marketing campaigns, trigger email communications based on app activity, and create cohesive cross-channel experiences that drive higher engagement, conversions, and customer lifetime value through intelligent orchestration of all customer touchpoints.